All orders are shipped free of charge with tracking. Processing time: 1–3 business days. Tracked delivery typically takes 5–10 business days from dispatch. Carriers vary by route; tracking is provided. For detailed information, please see our Shipping Policy.
Comfort Wrap | Electric Neck Heating Pad with Vibration Massage | USB Powered for Relaxation
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Gray
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Pink
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Yellow
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Purple
Free Tracked Shipping
30 Days Hassle Free Return
We offer a 30-day hassle-free return policy on all purchases.
If your order doesn’t meet your expectations for any reason, simply contact our support team within 30 days of delivery and we’ll guide you through the return process.
Our goal is to make every purchase with Tezoe simple, secure, and completely worry-free.
Electric Neck Heating Pad for Ultimate Relaxation
Experience soothing comfort with the Comfort Wrap Electric Neck Heating Pad, designed to provide targeted heat and gentle vibration for your neck and shoulders. Ideal for use at home, in the office, or while traveling, this versatile heating pad features three adjustable heat levels and a convenient USB power option for easy use anywhere.

Key Features
- Neck Shoulder Coverage: Wide wrap shape supports targeted heating across upper body areas.
- Heat Vibration Modes: Heat function plus gentle vibration option supports daily relaxation routines.
- Three Heat Levels: Choose preferred temperature level for different moments, seasons, settings.
- USB Power Design: Connect using laptop, wall adapter, power bank for flexible use.
- Auto Shut-Off Feature: Timed shut-off supports worry-free sessions during daily use.

Specifications
- Colors: Gray, Pink, Yellow, Purple
- Weight: 0.51 lb (0.23 kg) including power cord
- Rated Voltage: 5V
- Rated Current: 2A
- Rated Power: 10W
- Heating Element: Carbon Fiber Heaters
- Heat Levels: 3
- Power Source: USB
- Size: Refer to product images for exact dimensions in inches, feet, cm, meters
What's in the Box?
- 1 Electric Neck Shoulder Heating Pad with Vibration Function
- 1 Power Cable
Comfort Wrap | Electric Neck Heating Pad with Vibration Massage | USB Powered for Relaxation
What Our Customers Are Saying
Return & Delivery
How long will it take for my order to arrive?
Orders are processed on business days only, from Monday to Friday, excluding public holidays.
Processing time: 1–3 business days
Transit Time: 4-7 business days
Total Estimated Delivery Time: 5-10 business days
Cutoff Time: Orders placed after 5:00 PM (GMT) will be processed on the next business day.
Orders placed on weekends or public holidays will be processed on the following business day. (depending on your location and the carrier service)
How can I track my delivery?
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to follow your shipment at any time through our tracking page.
We'll also keep you updated by email every step of the way as your package moves through the shipping process, so you'll always know where your order is. Our Customer Support team is always here for you and happy to assist with any questions you may have along the way.
What is your return policy?
If you have changed your mind, you may return your item within 30 days of delivery.
To be eligible for a return, the item must be unused and in its original condition.
How do I start a return?
To request a return, please contact us at support@tezoe.com.
Kindly include your order number and the reason for the return in your email. Our team will then provide the return instructions and return address.
What if my item arrives damaged?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide:
A clear photo of the item
Your order number
Once reviewed, we will arrange a replacement or a full refund at no additional cost to you.








