Delivery within the United Kingdom typically takes 5–10 business days in total.
This includes:
Processing Time: 1–3 business days (order confirmation, quality checks, and packaging)
Delivery Time: 5–10 business days (depending on your location and the carrier service)

Once your order has been shipped, you will receive a tracking number by email.
You can use this tracking number to follow your shipment at any time through our tracking page.

If you have changed your mind, you may return your item within 30 days of delivery.
To be eligible for a return, the item must be unused and in its original condition.
Please note that return shipping costs are the responsibility of the customer.

To request a return, please contact us at support@tezoe.com. 
Kindly include your order number and the reason for the return in your email. Our team will then provide the return instructions and return address.

Yes. Our website is protected with SSL encryption, and all payments are handled securely through trusted payment providers.
No payment information is ever stored on our servers.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide:
A clear photo of the item
Your order number
Once reviewed, we will arrange a replacement or a full refund at no additional cost to you.