Payment Policy
Payment Policy
Last updated : April 16, 2026
At Tezoe, we aim to provide a secure, smooth, and transparent checkout experience from start to finish. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures in place to protect your transactions.
All payments on our website (tezoe.com) are processed securely.
Payment Options:
We currently accept secure payments through Shopify Payments, including the following methods:
Visa
Mastercard
Maestro
American Express
UnionPay
Apple Pay
Google Pay
Shop Pay
All transactions are encrypted and processed securely through trusted payment gateways.
Processing time: Immediate
Extra fees: None
Payment Security:
All transactions on our website are protected using Secure Socket Layer (SSL) encryption technology.
This helps ensure that your personal and payment information remains secure throughout the checkout process. We work exclusively with trusted and certified payment providers through Shopify Payments to maintain high security and compliance standards.
Tezoe does not store your full card details. Payment information is handled securely by certified third-party payment providers through Shopify Payments.
Payment Processing and Confirmation :
All payments placed on the Tezoe website are processed immediately at checkout.
Once your payment has been successfully authorized, you will receive an order confirmation email. After confirmation, your order will move into preparation and dispatch in line with the delivery timeframes set out in our Shipping Policy.
Taxes and Fees :
All prices displayed on the Tezoe website are shown. For customers located in the United Kingdom, applicable VAT is included where required.
There are no hidden fees or additional transaction charges when using any of our supported payment methods. You will never be charged more than the final total displayed at checkout.
Payment Issues:
If you experience any issues during checkout, including a failed transaction, declined card, duplicate charge concern, or delayed confirmation email, please contact our customer support team as soon as possible.
We are happy to assist in resolving any payment-related issue and ensuring your order is completed successfully.
Contact :
If you have any questions regarding payments or this policy, please contact us:
Website Name : tezoe.com
Business Name: Tezoe
Email: support@tezoe.com
Contact Form : Click here to contact us
Phone Number: +44 7916693185
Address: 42 Granville Place, High Road, London N12 0AX, United Kingdom
Country of Registration: United Kingdom
Customer Service Hours: Monday to Friday, 9:00am – 5:00pm (GMT)
Our support team aims to respond to all inquiries within 24 business hours.