All orders are shipped free of charge with tracking. Processing time: 1–3 business days. Tracked delivery typically takes 5–10 business days from dispatch. Carriers vary by route; tracking is provided. For detailed information, please see our Shipping Policy.
🔥 Customer Favorite
ChillMate | Pet Cooling Mat with Ice Silk Top Layer for Instant Relief
Regular price
£28.95 GBP
£37.95 GBP
Color :
Blue
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Blue
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Light blue
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Grey
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Pink
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Dark grey
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Brown
Size :
XS
Quantity :
Free Shipping On All Orders
30 Days Money-Back Guarantee
Buy 2 Get 10% Off • Buy 3 Get 15% Off
High Demand Product — Limited Stock Available
Free Tracked Shipping
30 Days Hassle Free Return
We offer a 30-day hassle-free return policy on all purchases.
If your order doesn’t meet your expectations for any reason, simply contact our support team within 30 days of delivery and we’ll guide you through the return process.
Our goal is to make every purchase with Tezoe simple, secure, and completely worry-free.
Pet Cooling Mat for Ultimate Comfort
The ChillMate Pet Cooling Mat is designed to keep your furry friends cool and comfortable during hot days. Made from breathable materials, this mat provides immediate cooling relief, making it perfect for both dogs and cats.
Key Features
- Cooling top layer: The premium ice silk top layer offers instant cooling the moment your pet lays down on it.
- Comfortable filling: Plush cotton filling provides added comfort and support.
- Breathable bottom layer: The mesh underside allows for excellent airflow, preventing overheating.
- Versatile use: Ideal for both indoor and outdoor settings.
- Easy to clean: Simple maintenance ensures a hygienic space for your pet.
Specifications
- XS: 40x30 cm – suitable for pets up to 2 kg
- S: 50x40 cm – ideal for pets up to 2.5 kg
- M: 62x50 cm – appropriate for pets up to 6 kg
- L: 70x55 cm – made for pets up to 15 kg
- XL: 100x75 cm – designed for pets up to 40 kg
- 2XL: 150x100 cm – meant for pets over 40 kg
ChillMate | Pet Cooling Mat with Ice Silk Top Layer for Instant Relief
Regular price
£28.95 GBP
£37.95 GBP
What Our Customers Are Saying
Return & Delivery
How long will it take for my order to arrive?
Orders are processed on business days only, from Monday to Friday, excluding public holidays.
Processing time: 1–3 business days
Transit Time: 4-7 business days
Total Estimated Delivery Time: 5-10 business days
Cutoff Time: Orders placed after 5:00 PM (GMT) will be processed on the next business day.
Orders placed on weekends or public holidays will be processed on the following business day. (depending on your location and the carrier service)
How can I track my delivery?
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to follow your shipment at any time through our tracking page.
We'll also keep you updated by email every step of the way as your package moves through the shipping process, so you'll always know where your order is. Our Customer Support team is always here for you and happy to assist with any questions you may have along the way.
What is your return policy?
If you have changed your mind, you may return your item within 30 days of delivery.
To be eligible for a return, the item must be unused and in its original condition.
How do I start a return?
To request a return, please contact us at support@tezoe.com.
Kindly include your order number and the reason for the return in your email. Our team will then provide the return instructions and return address.
What if my item arrives damaged?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and provide:
A clear photo of the item
Your order number
Once reviewed, we will arrange a replacement or a full refund at no additional cost to you.